Generative AI

Effective Use of Chatbots to Enhance the Customer Service Experience The sales assistant may also remember the shopper from her past visits to the store and use this information to recommend suitable ...

Pricing & Product Details Onlim Chatbots & Voice Assistants Bots listen to the needs of customers and provide the information and answers they need within a rules-based framework. Connected ...

Spiral: The application of explicit semantic analysis in translation memory systems Opinion mining usually occurs at the interpretation and analysis stage of the marketing research process. Depending ...

PDF Getting Started with Chatbots by Akhil Mittal eBook Neural networks allow bots to analyze the context in data and provide personalized responses. Over time, the neural network gets more intel...

Impact of Industrial Automation Supply Chain Transformation and Digitization Sustainability in automated supply chains As we move forward, it’s clear that AI and cloud-based systems will continu...

10 use cases of a chatbot in the hotel industry Rule-based hotel bots may also detect certain keywords or phrases within written communication. A hotel bot is valuable to your broader hotel management...

Everything You Need to Know to Prevent Online Shopping Bots For every bot mitigation solution implemented, there are bot developers across the world working on ways to circumvent it. Last, you lose pu...

Are we there yet? Thematic analysis, NLP, and machine learning for research Kingston University Research Repository Over-complication of sentences means we’re likely to deviate from the main purpose o...

How to choose the best automated customer service software? The figure below shows some effects of chatbot errors in the workplace, demonstrating how an agent is required in addition to the chatbot. W...